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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You had to go to the front desk for everything ; dishware, towels etc. The windows on the outside really need to be cleaned. No hairdryer. 1 elevator did not work.
Business response:
Dear Denise, thank you for being our guest. It is disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. Most of the amenities are kept at the front desk to ensure cleanliness, and they are delivered to your suite complimentary. We are sorry you were not aware of the same. Your other comments will be shared with our housekeeping and maintenance staff and will use as an opportunity to improve our guest experience. We look forward to another chance to reg... read more
That is a lie offering free breakfast (very much only coffee and muffins)
Business response:
Dear Martin, we are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assist them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely,Hotel Management
Locationnis great and all the stores/restaurants around it are in walking distance. The hotel claims a fully furnished kitchen, but there is nothing in the room. You have to request it and then they don't have some of the items, not even forks. Time for corporate to buy what they claim to have!!!
noise from second level small marihuana hallway's
Business response:
Dear Alfredo, please accept our apologies for the noise disturbances you experienced from nearby guests. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. In the future, please know our front desk staff is always available to help make the most of your stay. Also, we have noted your concern about the smell in the hallways. Please be assured we will address it with our team. We look forward to welcoming you again for a flawless st... read more
Rooms
Business response:
Dear Tracy, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
All was good except the “breakfast” was all carbs…no yogurt, hard boiled eggs or any simple protein! And the bed was too hard! People were friendly.
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,896 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.