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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable
Business response:
Dear Demetria, thank you for the excellent review. We are glad that your stay was enjoyable and that we could exceed all of your expectations for a great price. We appreciate you taking the time to leave your kind remarks. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
Liked pet friendly
The first room i had here the cooktop did not work at all, and the microwave had the wrong glass plate so it did not spin, they were able to move me to another room close by and the cooktop worked, the microwave had the same issue, it looks like they are just mixing up the glass plates from different microwave models that arent compatible witthat the room was very nice, freezer was nice and cold. there were a few kitchen items that weren't available such as cooking pots. besides that
Business response:
Dear Antonio, we are pleased to see you enjoyed your stay with us. We were happy that our staff could resolve everything to your satisfaction, but we wanted to apologize for this inconvenience. To ensure the cleanliness of kitchenware upon check-in, Brand Standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comf... read more
You had to go to the front desk for everything ; dishware, towels etc. The windows on the outside really need to be cleaned. No hairdryer. 1 elevator did not work.
Business response:
Dear Denise, thank you for being our guest. It is disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. Most of the amenities are kept at the front desk to ensure cleanliness, and they are delivered to your suite complimentary. We are sorry you were not aware of the same. Your other comments will be shared with our housekeeping and maintenance staff and will use as an opportunity to improve our guest experience. We look forward to another chance to reg... read more
That is a lie offering free breakfast (very much only coffee and muffins)
Business response:
Dear Martin, we are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assist them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,855 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.