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Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
2200 Empire Ave., Burbank, CA, 91504, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
5 min ride from Burbank airport. Quiet , and near a shopping mall that has a little of everything.
Business response:
Carlos, thank you for making Extended Stay America a part of your travel plans. We are thrilled to know that our location was ideal for your needs and that you were satisfied with your stay with us. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
What to say...we took this stay in stride. Check in was a snap, security was often moving through the parking lots, which was much appreciated. That's where the positives dissapate. Luckily there was a sign at the desk that instructed to call front desk if we needed dishes, cutlery and appliances ie coffee maker. No problem! We called and asked for those items. The hotel is sadly understaffed and I feel for the employees dealing with the impact...i believe they were trying their best to manage in a very challenging situation... read more
Business response:
Kristy, thank you for evaluating your stay at our hotel. Please accept our apologies for the maintenance and service issues you encountered during your visit with us. We will share your comments with appropriate individuals as we strive to enhance our guest experience. We are also sorry for not meeting all of your expectations and for the inconvenience caused. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel Management
The rooms in the beds need to be updated polycarpa needs to be changed cuz it smellsand up to standard to the new could use better water enfoque teachers utilizado gym Oracle pressurepressurerooms that are out there
Very impressive all the mod-cons for an extended stay. Comfortable bed!
The check in process took way too long for a reservation that was already prepaid. The bathroom sink had a slow drain and took minutes to go down after each use. The kitchen fridge looked beat up and the cabinets wouldn't close all the way bcuz the appeared to be misaligned. Plenty of food options out and around the property along with plenty of security lighting outside
Business response:
Steve, thank you for the great comments.We aresorry to hear you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite.We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,855 reviews.
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.