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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Girl at the front had me waiting for a while even after the other girl let her know I needed to check in. The room wasn’t fully cleaned I found a few pieces of trash on the floor. The drain stopper was broken in the sink so the water wasn’t draining. Toilet paper wasn’t changed out. I’ve stayed here before and it was fine. The hotel is in a nice shopping center. For the price it’s good. Just some things management needs to work on.
Business response:
Susie, thank you for your review. We are sorry for your disappointing check-in experience. We have followed up with our team to make sure we do not disappoint you in the future. Also, we apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your stay. Your feedback will be shared with our housekeeping and maintenance teams for review and action. However, we are glad you liked our convenient location and found us to be a fair value. We hope you will give us another chance the nex... read more
Business response:
Monique, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Business response:
Robert, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Good
Business response:
Yue, thank you for the perfect review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Claudia, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I liked it all very clean and very nice service. Quick check in and very quiet the whole time i was there.
Business response:
Will. thank you for posting such kind comments about your experience at Extended Stay America. It was a pleasure to read you were impressed with how immaculate our property is and the service provided by our courteous associates. Your excellent rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
Quick check in, pleasant customer service, very clean property
Business response:
It was a pleasure hosting you at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our courteous associates and well-kept property. Thank you for the fantastic feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Very clean Basic amenities. Very clean. Staff is couteous and helpful
Business response:
Arlene, it was a pleasure hosting you at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our courteous associates and well-kept property. Thank you for the fantastic feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Room smell a little weird. The service was not the best.
Business response:
Sam, thank you for your review. We are sorry for the unpleasant odor you experienced in your suite and even more distressing is the fact that you did not experience the best of our staff. Your feedback has been discussed with the appropriate team members to improve the quality of our accommodations and services moving forward. Please revisit us so we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,855 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.