Extended Stay America - Los Angeles - Burbank Airport

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Destiny, we enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again whenever you are in the area! Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Rogelio, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we regret if we missed meeting some of your expectations. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Jean, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Leah, thank you for choosing Extended Stay America. We are happy you enjoyed your stay overall and that you were pleased with our courteous staff and spotless accommodations. However, we are sorry for not meeting your expectations with the bed. Your comments have been shared with our team to see where we can make improvements. We regret the inconvenience caused to you, and we hope you will choose to stay with us again whenever your travels bring you back to the area. Sincerely, Hotel Management 

Business response:

Tarsha, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We are happy you enjoyed your stay, and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, Hotel Management