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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean Basic amenities. Very clean. Staff is couteous and helpful
Business response:
Arlene, it was a pleasure hosting you at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our courteous associates and well-kept property. Thank you for the fantastic feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Room smell a little weird. The service was not the best.
Business response:
Sam, thank you for your review. We are sorry for the unpleasant odor you experienced in your suite and even more distressing is the fact that you did not experience the best of our staff. Your feedback has been discussed with the appropriate team members to improve the quality of our accommodations and services moving forward. Please revisit us so we can provide you with a much better experience. Sincerely, Hotel Management
Nice room There was a smell in the bathroom, maybe from the wastbaskrt. There were spots on the carpet and the coverlet on the bed . They looked like it had been cleaned though.eindows were dirty on the outside to barely able to see through them. It would be very disturbingnif I were staying longer. Everything else was spotless.
Business response:
Ilene, thank you for being our guest at Extended Stay America. We are glad you found your room overall clean, bur we regret overlooking a few areas. This has been addressed with the housekeeping department to ensure more diligence while servicing the guest rooms. We hope to see you again soon. Sincerely, Hotel Management
Never got the TV to work. Desk said TVs are regularly reset and gave me instructions on how to do so. This needs to be done before rooms are rented out
Business response:
Aimee, thank you for sharing your comments. We regret the television set in your room was not working properly. We will address this and have taken note of your feedback. We hope you will stay with us in the future. Sincerely, Hotel Management
We stayed here on the 4th of July to keep my poor dog from being tormented by the fireworks in our neighborhood. That was a complete success! The only complaint I have is the refrigerator in the room did not get cold at all. As a matter of fact my ice melted in the freezer. Other than that everything was perfect.
Business response:
Karen, thank you or choosing to stay at Extended Stay America. We are glad you had a comfortable time with your pet and we appreciate your kind rating. We will also address the issues with the refrigerator in your room and hope you will come again with your furry friend! Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was very nice
Business response:
Josh, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Miguel, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We were given a warm greeting and they took great care of us during our stay. Thank you!
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,896 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.