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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was nice...and the location was very convenient for my stay. Also, the room was very clean. However, the lobby and public areas of the facility (inside) were not clean at all and gave me pause to go and checkin somewhere else BUT the room was clean. The elevators made loud squeaking noises - even the woman in the elevator with me was concerned. It advertised breakfast which is a perk I ALWAYS look for as I usually have early morning meetings on my trips. Keg Coffee and packaged muffins and oatmeal was laughable.....I e... read more
Business response:
Thank you for being our guest. Although you found our location ideal for your needs and were impressed with our courteous associates, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Also, we have alerted our maintenance team about the elevator, and they are checking it immediately. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The lady that checked us in was sweet and made us comfortable
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you were impressed with the service you received from our front desk associates and that you had a great time with us. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Friendly stuff. Great location. Room and bathroom are very clean.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
it's very close to food services. what i don't like about the place was bad ventilation. i can the smoke when peopke smoke outside the hotel.
Business response:
Thank you for sharing your experience at Extended Stay America. It is a pleasure to know you liked our convenient location close to many eateries and other venues. However, we apologize for the inconvenience caused to you. Your review is appreciated, and we hope to be the hotel of your choice in the future as well. Sincerely, Hotel Management
Front desk service is the absolute slowest I have ever seen. The pots, pans, and silverware are in horrible condition I was afraid to use.
Business response:
Thank you for reviewing your experience at our hotel. We apologize for the difficulties you faced in your room and the issues you encountered at our front desk. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Thank you again for being our guest, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,855 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.