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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice room There was a smell in the bathroom, maybe from the wastbaskrt. There were spots on the carpet and the coverlet on the bed . They looked like it had been cleaned though.eindows were dirty on the outside to barely able to see through them. It would be very disturbingnif I were staying longer. Everything else was spotless.
Business response:
Ilene, thank you for being our guest at Extended Stay America. We are glad you found your room overall clean, bur we regret overlooking a few areas. This has been addressed with the housekeeping department to ensure more diligence while servicing the guest rooms. We hope to see you again soon. Sincerely, Hotel Management
Never got the TV to work. Desk said TVs are regularly reset and gave me instructions on how to do so. This needs to be done before rooms are rented out
Business response:
Aimee, thank you for sharing your comments. We regret the television set in your room was not working properly. We will address this and have taken note of your feedback. We hope you will stay with us in the future. Sincerely, Hotel Management
We stayed here on the 4th of July to keep my poor dog from being tormented by the fireworks in our neighborhood. That was a complete success! The only complaint I have is the refrigerator in the room did not get cold at all. As a matter of fact my ice melted in the freezer. Other than that everything was perfect.
Business response:
Karen, thank you or choosing to stay at Extended Stay America. We are glad you had a comfortable time with your pet and we appreciate your kind rating. We will also address the issues with the refrigerator in your room and hope you will come again with your furry friend! Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was very nice
Business response:
Josh, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Miguel, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We were given a warm greeting and they took great care of us during our stay. Thank you!
Business response:
Felix, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,673 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.