Extended Stay America - Los Angeles - Burbank Airport

Business response:

Sou, thank you for choosing our hotel. We are sorry for the maintenance issue you encountered and regret the service delivered by our associates. We have shared your feedback with the appropriate team so that we can better serve our future guests’ experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Pattie, thank you for always making Extended Stay America your home away from home. We are charmed to know you had an excellent stay and that our team left a great impression once more. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Maria, thank you for being a guest at Extended Stay America. It is a pleasure to know you liked our offerings which made your experience an excellent one and that you returned without any complaint. Please visit us again when in the area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management 

Business response:

Joe, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management