Extended Stay America - Los Angeles - Chino Valley

Anonymous 

on Expedia

10 years ago

Non smoking? While my room was nice and didn't smell of smoke, I can't say the same for the rest of the hotel. The hallways and elevator wreaked of cigarette smoke. Horrible. M 

Rafael 

on Expedia

10 years ago

Bad cigarette smell It was not pleasant as it smell a lot like cigarette smoke on a non smoking section. I had two sons that needed to rest and we stayed for a soccer tournament and the smell was bad for all of us. Not a nice stay. 

jack 

on Expedia

10 years ago

Never Again The beds were standard size, very little room for my wife and I. The hallway smelled like a smoking convention was going on. The room itself was not in good repair. It was not cleaned very well upon arrival. Have stayed there many times before but this was the last time. Could have received the same results at Motel 6. 

Hassan 

on Expedia

10 years ago

roach motel not enough towels, a roach in the drawer, no cups and utensils. Had to call the front desk for utensils and the girl took over 45 minutes to bring them up after i called the front desk to remind her. Was not pleased. Requested a non smoking room and was put in a non smoking room on a floor where ll the other rooms are smoking rooms. Hallway smelled of smoke. 

Anonymous 

on Expedia

11 years ago

WATCH OUT!! THEY CHARGE $10/DAY TO CLEAN THE ROOM Otherwise it is about what you would expect. This deceptive money grab miff's me in the same way charging "resort fees" for parking and wifi. At the corporate level executives tasked with justiying their outrageous salaries, choose to deceptively market their properties by hiding fees in a one time money grab - INSTEAD of focusing their expertise on making the property and experience exeptional for the $$ spent. They carefully A/B test and measure these before acting. On prin... read more

Anonymous 

on Expedia

11 years ago

Horrible The walls at this hotel are Way too thin! You can hear everything. I could here the people next door to us arguing and being intimate the whole night and I could not sleep because of it. you can hear when they flushed the toilet or took a shower, I could hear the people walking around upstairs and through the halls. I was not very satisfied with my stay at all. I would never stay here again....EVER! 

THC 

on Expedia

11 years ago

Just a really basic hotel - no amenities This is just a really bare bones hotel. Nothing is provided in the room. Fan is loud on the HVAC unit and kept waking us up. It is clean enough, and bed is ok. But just not a place I would recommend. 

Chris 

on Expedia

11 years ago

Room smelled bad The hotel was ok. Room was a little run down. Shower curtain rod had been relocated without patching old holes. Room was supposed to be non-smoking. I don't know if it was actually a non-smoking room but it had a bad smell that they were trying to cover up with room freshener. In fact there was what looked like a dryer sheet stuffed in the vents of the room HVAC to presumably make the room smell better.