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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ellos dicen que tienen desayuno y no es así solo había café y avena no tienen secadora de cabello ni shampoo en el baño , tienes que ir a buscarlo al desk , se me cayo mi arete abajo de la cama y al sacarlo me di cuenta lo sucio que estaba ahí me salió la mano llena de polvo y había basura que no era de nosotros .
Business response:
Dear Ana, Please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. Also, we are sorry you were not happy with the breakfast variety. Your comments about will be shared appropriately, as we always want to know what would enhance our guest experience. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that ... read more
Staff was very courteous and accommodating. Room was clean and comfortable. Great value.
It was nice. Good location to area attractions we were attending for the trip.
Business response:
Dear Sandra, We are delighted you enjoyed your stay at Extended Stay America! It is wonderful to hear that our location was convenient for the attractions you visited during your trip. We appreciate your positive feedback and hope to welcome you back again soon for another enjoyable stay.Sincerely,Hotel Management
Stay was wonderful, staff were friendly and sincerely accommodating and went out of their way to assist me. The location was ideal for shopping and dining. Easy access to freeway and to my events. Studio, full kitchen setup was a very welcome surprise. Room very neat and clean. Thank you. I look forward to another stay.
The manager Jordan went out of his way and was so helpful, so was Evan at the front desk very clean and quiet and safe. Will come back again.
Business response:
Dear cecilia, Thank you for sharing such a glowing review about your stay with us at Extended Stay America. We're thrilled to read that Jordan and Evan provided exceptional service during your stay! Providing helpful and attentive service is our priority, and we're delighted that they went above and beyond to ensure you had a pleasant experience. We're also glad to know that you found the hotel to be clean, quiet, and safe. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,H... read more
The front desk staff was awesome! Jordan went Out of his way to help me when I had issues with reservation. My room was very clean and comfortable. I would highly recommend this hotel.
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,329 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.