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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hotel claims to have breakfast. In fact, it was a snack bar only! We asked for plates and silverware, the staff told me that she could not find the knives?!
I did not like that we had to go and ask for items in our kitchen and bathroom. The hallway had an odor, could have been food being prepared in the other rooms but overall not pleasing. The floors, in the kitchen and around the bed, were sticky.
Business response:
Dear Leah, Thank you for staying with us and reviewing your time at our hotel. We apologize for any disappointment with our in-suite amenities and the fragrance of our hotel. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring bath amenities, such as hairdryers and toiletries. However, these items are available and complimentary at the front desk anytime. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Managemen... read more
The staff is amazing, and very helpful, especially Jordan and Evan. They do everything to accommodate the customer and extremely helpful.
Business response:
Dear Cecilia, Thank you for choosing Extended Stay America and sharing your experience. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. We love knowing you had an outstanding stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Jordan and Evan; we appreciate your mentioning them by name. Thank you again for including us in your trav... read more
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,329 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open on Monday at 9:00 a.m.