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Extended Stay America - Los Angeles - Chino Valley
- Hotels
- Chino, CA
About this business
Location details
4325 Corporate Center Ave., Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
EXCELLENT TIME FOR STAYING FOR BUSINESS, ALTHOUGH IT DOESNT HAVE ANY TOILETRIES. EX SHAMPOO, CONDITIONER ALTHOUGH YOU CAN GO DOWN STAIRS AND REQ.
Business response:
Dear April, Thank you for sharing your pleasant experience at Extended Stay America! We are glad we met your needs for a comfortable business stay. However, we apologize for any inconvenience you encountered with the toiletries. As an extended stay property, our guests usually bring their personal toiletries. However, we are happy to provide these items at the front desk for guests who need them. We hope this did not impact your overall satisfaction and look forward to welcoming youback for the flawless visit you deserve.Sin... read more
The staff was great. However the facility itself was run down. The kitchenette could use an update.
Business response:
Dear Alexandra, Thank you for reviewing our hotel. We are grateful for your acknowledgment of the great service you received from our staff. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We would love another opportunity to bestow the hospitality we customarily provide. It was our pleasure hosting you, and we hope you will stay with us again when... read more
Excelent service
One suggestion. The cleanliness was perfect and the staff were wonderful. The only suggestion I have is to have something in the bathroom to put your bathroom necessities on. We had to use the back of the toilet and that just isn't good. Toothbrushes just don't belong there.
Business response:
Dear Gale, Thank you for your kind words about our cleanliness and staff at Extended Stay America. We appreciate your suggestion regarding bathroom storage and will consider it for future improvements. We hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Chino Valley
How is Extended Stay America - Los Angeles - Chino Valley rated?
Extended Stay America - Los Angeles - Chino Valley has a 3.7 star rating with 2,381 reviews.
When is Extended Stay America - Los Angeles - Chino Valley open?
Extended Stay America - Los Angeles - Chino Valley is closed now. It will open tomorrow at 9:00 a.m.