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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lamont went above and beyond on his customer service he made our stay very welcoming.
Business response:
Dear Brenda,Thank you for the terrific review of Extended Stay America. We're delighted that our team member provided exceptional service and made your stay so welcoming. It's always our goal to ensure guests feel valued and comfortable, and we're thrilled to know this was your experience. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
Bare bones amenities, no housekeeping after five night stay. Unprofessional staff, housekeeper did check in with manager over the phone due to an emergency
It’s ok
Business response:
Dear Piuline, Thank you for staying at Extended Stay America again during your recent trip to the city. We are delighted you had a good stay. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
Just ok. Good enough for one night. Poor desk agent was the only one on staff that night, and he was running around helping a lot of folks. Room was missing sheets and pillows for the pull out, pots and pans not in room either. Our Non-smoking room had a terrible cigarette smell, and the heater stunk so bad we opted to just be cold all night instead of turning it on. The walls were so thin I could hear specific conversations from the party room next door, and the property as a whole looked run down. The neighborhood was dece... read more
Business response:
Dear Guest, We’re glad to hear you felt safe in the neighborhood and appreciated our free parking. However, we sincerely apologize for the issues you encountered, including missing amenities and noise disruptions. We will look into the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
We stayed for 2 nights. It was pleasant, safe, great location. Alot of places in walking distance to eat like restaurants/cafe's. Stores to buy something to drink, snacks and necessities. My downpoints were just walls and floors were thin and we heard and felt like kid(s) running back and forth. Suggest maybe a small 4-8oz coffee maker in rooms. Overall, Stay was nice. We would stay at Extended Stay again in the future. Thanks!
Need to hire friendly staff
Business response:
Dear Patricia, Thank you for staying at our hotel. We apologize for the unfavorable interaction you had with one of our associates. Thank you for bringing this to our attention, and we will address this appropriately. It was a pleasure having you as our guest, and we hope you will revisit when you are back in the area. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,390 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.