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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great service
Business response:
Dear ELSA , Thank you for sharing your feedback with us. We're glad you had a positive experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management
Good
Business response:
Dear Taebong, Thank you for sharing your feedback with us. We're glad you had a positive experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
The property is old and really needs to be updated. The beds are uncomfortable and the lobby doesn't even have chairs to sit in. I will say there was one particular employee working when we checked in and she was very friendly and helpful.
Business response:
Dear Sheryl, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of our property and the discomfort you experienced with our beds. However, we're pleased to hear that one of our team members made a positive impression during your stay. Your comments will be shared with our team as we strive to enhance our guests' overall experience. We look forward to your next visit and promise to make it outstanding in every respect.Sincerely,Hotel Management
Business response:
Dear Ricardo, Thank you for sharing your feedback following your recent stay at our hotel. We are sorry for the disappointment you encountered with our housekeeping service, and we are also sad about the issues you had with our front desk. We will address these matters appropriately and sincerely regret any inconvenience you experienced. We take these reviews seriously, and our team will evaluate your feedback to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provid... read more
Awesome Exceptional staff I am going to take each of them flowers. Best extended stay I’ve stayed in thus far.
Business response:
Dear Cookie, We are happy you chose Extended Stay America for your recent visit to Glendale. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area. Sincerely, Hotel Management
See above
Business response:
Dear Linda, We are happy you chose Extended Stay America for your recent visit to Glendale. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Sincerely,Hotel Management
The first impression was the overwhelming odor of marijuana. It was not pleasant at all. Was only staying for one night. No blankets available for the pullout sofa beds and one of the rooms offered difficulty getting the door open. I had to go back to reception where I was told I needed to pull up on the door handle. The other room I reserved opened normally. The lady who checked us in was very nice, friendly and pleasant. Other issues, not the hotel’s fault were many vehicles with modified exhausts speeding up and down the ... read more
Business response:
Dear Anthony, We apologize for the disappointment you experienced during your stay. Maintaining cleanliness is a priority, and we regret falling short of your expectations. Your feedback regarding the condition of the room and common areas is concerning, and we will address these issues with our housekeeping team. Additionally, we are sorry for any inconvenience caused by the lack of promised amenities and the disturbances you encountered. Please know that we take your feedback seriously and are committed to improving our se... read more
The room was very nice, The reception unmanned until a very nice young woman came out and took care of me. The only worrying thing me were the men hanging around in back, but they turned out to be harmless. All and all, a good value.
Business response:
Dear Valerie, Thank you for sharing your feedback with us. We are pleased that you enjoyed your stay and found the room nice. We apologize for any concerns caused by the unmanned reception. We are glad our staff member was able to assist you promptly. Your safety and comfort are our top priorities, and we appreciate your understanding. Please don't hesitate to contact our team if you have any further concerns or require assistance during your stay. We are committed to providing a safe and pleasant experience for all our gues... read more
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,413 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.