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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very nice, The reception unmanned until a very nice young woman came out and took care of me. The only worrying thing me were the men hanging around in back, but they turned out to be harmless. All and all, a good value.
Business response:
Dear Valerie, Thank you for sharing your feedback with us. We are pleased that you enjoyed your stay and found the room nice. We apologize for any concerns caused by the unmanned reception. We are glad our staff member was able to assist you promptly. Your safety and comfort are our top priorities, and we appreciate your understanding. Please don't hesitate to contact our team if you have any further concerns or require assistance during your stay. We are committed to providing a safe and pleasant experience for all our gues... read more
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Easy coming and going.
Needs to be more clean
Business response:
Dear Aram, Thank you for taking the time to review our hotel. It is nice to read that we met most of your expectations. However, please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. We take these comments seriously and use them to improve our guest experience. We appreciate your feedback and hope you will consider us again when you return ... read more
Nice stay Clean and quiet
Business response:
Dear Charmaine, Thank you for being our guest and sharing your kind review. We're delighted to see that you enjoyed your stay at Extended Stay America! Providing a clean and peaceful environment for our guests is always our priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management
Restaurants around many choices, Property needs to fumigation for insects (roaches)
Business response:
Dear Guillermo, We sincerely apologize for any disruptions during your recent visit. We understand that the cleanliness expectations were not met. We want to reassure you that we take every possible measure to prevent the presence of external insects, as mentioned. Our pest control provider maintains a regular servicing schedule for our premises. Nevertheless, we will discuss with them to ensure all necessary measures are taken to prevent future issues. Our front desk can improve your time with us. Considering our location, ... read more
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 3.5 star rating with 2,264 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.