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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property was exactly what I expected from Extended Stay.
Often there was no front desk staff when we needed something. They were clearly busy with other tasks. They were always pleasant and helpful, but clearly asked to do too many tasks that took them from the desk.
Business response:
Dear Guest, Thank you for sharing your experience of your stay at our Extended Stay America hotel. We appreciate your kind words about our pleasant and helpful staff. However, we apologize for any inconvenience caused by the occasional absence of front desk staff when you needed assistance. We understand the importance of prompt service and will address this issue to ensure our team is available at the front desk when guests require assistance. Your feedback is valuable to us, and we hope to provide you with an improved stay... read more
Average Hotel Have never stayed at a place like this before but I read up before going here. Thought there was a breakfast buffet (simple cereal, pancakes, fruit, etc) but there wasn’t. Only coffee, instant oatmeal, muffins and granola bars. Also, the floor in the room felt sticky and was not very clean. Also, the bathrooms need some touch up around all the caulking areas.
Business response:
Dear Dennis, Thank you for being our guest. Please accept our sincere apologies for the housekeeping concerns you experienced, and we regret your disappointment that our grab-and-go breakfast options didn't meet your expectation. Your valuable remarks are already shared with our housekeeping team for quick review and action. Additionally, your feedback will be shared with the appropriate leaders so they are aware of our guests' wishes regarding breakfast choices which assists them in determining future options. We hope to ha... read more
Facility is a bit worn around the edges. Bathroom could have been cleaner.
Business response:
Dear Steven, Thank you for being our guest and sharing your candid review. We appreciate your remarks regarding the condition of our suites and the cleanliness of our bathroom. Our team is committed to providing accommodations beyond our guests' expectations. Therefore, we regret this was not your experience. We will review your comments with our associates to prevent future occurrences. We hope you will consider revisiting us so we can deliver the flawless stay you deserve.Sincerely,Hotel Management
The staff was so nice. Peter was very nice and friendly. There was an issue with our room and they gave us an amazing discount that i didnt expect. Will definitely be back for future visits
Business response:
Dear Rebecca, Thank you for choosing Extended Stay America. Reading such words for our team for their efforts to make our guests happy is a pleasure. Your kind for Peter is already shared with our team. It is lovely that you will choose us again when in the area.Sincerely,Hotel Management
Family fun
Typical extended stay with a full kitchen and appliances. The room was clean, bed was comfortable and the air conditioner/heater was in working order. A step above no-frills and great price.
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,396 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.