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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
different from pictures, no feeling safe, too old
Business response:
Dear Guest, Thank you for your recent review of our hotel and for sharing your feedback. We apologize for not meeting your expectations. Regarding safety, please know that our security team is reliable and well-trained, and our top priority is the security and well-being of our guests and employees. Your specific remarks about the condition of our property are duly noted and will be shared with the concerned team. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to prov... read more
Good for the Price and Great Service I stayed here for a couple of weeks on a family emergency and everything went well during my stay. I enjoyed the location. I did on occasion have some room issues with lights but the staff worked to fix the solution as soon as they could.
Business response:
Dear Russell,We are sorry to hear about the circumstances of your trip. We are glad our location was convenient to everything you wanted to do on this visit. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We were happy that our staff was able to resolve everything to your satisfaction, but we wanted to apologize for this inconvenience. It was a pleasure having you as our guest at Extended Stay America, and we look forward to seei... read more
There was alot of noise from the street. The kitchen area is really outdated.The refrigerator was really dirty on the outside and had dents all over it. I asked the dront desk if they had an ice machine, the maintenance person who just happen to be in the lobby interupted my conversation with the desk and said you dont need ice you have a refrigerator.
Business response:
Dear Robert, We apologize for the inconvenience caused by the street noise and the condition of the kitchen area and refrigerator during your stay. Your feedback is valuable to us, and we regret any interaction that did not meet our standard of hospitality. We will share these concerns with our team to ensure better communication and improve the cleanliness and maintenance of our facilities. Thank you for bringing these matters to our attention, and we appreciate your understanding.Sincerely,Hotel Management
Business response:
Dear IDA, Thank you for sharing your feedback with us. We're glad you had a positive experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,413 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.