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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the Price and Great Service I stayed here for a couple of weeks on a family emergency and everything went well during my stay. I enjoyed the location. I did on occasion have some room issues with lights but the staff worked to fix the solution as soon as they could.
Business response:
Dear Russell,We are sorry to hear about the circumstances of your trip. We are glad our location was convenient to everything you wanted to do on this visit. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We were happy that our staff was able to resolve everything to your satisfaction, but we wanted to apologize for this inconvenience. It was a pleasure having you as our guest at Extended Stay America, and we look forward to seei... read more
There was alot of noise from the street. The kitchen area is really outdated.The refrigerator was really dirty on the outside and had dents all over it. I asked the dront desk if they had an ice machine, the maintenance person who just happen to be in the lobby interupted my conversation with the desk and said you dont need ice you have a refrigerator.
Business response:
Dear Robert, We apologize for the inconvenience caused by the street noise and the condition of the kitchen area and refrigerator during your stay. Your feedback is valuable to us, and we regret any interaction that did not meet our standard of hospitality. We will share these concerns with our team to ensure better communication and improve the cleanliness and maintenance of our facilities. Thank you for bringing these matters to our attention, and we appreciate your understanding.Sincerely,Hotel Management
Business response:
Dear IDA, Thank you for sharing your feedback with us. We're glad you had a positive experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Great service
Business response:
Dear ELSA , Thank you for sharing your feedback with us. We're glad you had a positive experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management
Good
Business response:
Dear Taebong, Thank you for sharing your feedback with us. We're glad you had a positive experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
The property is old and really needs to be updated. The beds are uncomfortable and the lobby doesn't even have chairs to sit in. I will say there was one particular employee working when we checked in and she was very friendly and helpful.
Business response:
Dear Sheryl, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of our property and the discomfort you experienced with our beds. However, we're pleased to hear that one of our team members made a positive impression during your stay. Your comments will be shared with our team as we strive to enhance our guests' overall experience. We look forward to your next visit and promise to make it outstanding in every respect.Sincerely,Hotel Management
Business response:
Dear Ricardo, Thank you for sharing your feedback following your recent stay at our hotel. We are sorry for the disappointment you encountered with our housekeeping service, and we are also sad about the issues you had with our front desk. We will address these matters appropriately and sincerely regret any inconvenience you experienced. We take these reviews seriously, and our team will evaluate your feedback to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provid... read more
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,396 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.