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Extended Stay America - Los Angeles - Glendale

4.2
  • Hotels
  • Glendale, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,398 reviews
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Ruslan's profile image
Ruslan 
a year ago

Ok for price they asking. If you looking for place just to sleep it’s good enough. But if you will spend some time in the room I would suggest looking for a better place 

Business response:

Dear Ruslan, Thank you for evaluating your recent stay with us and sharing details about your visit. We are glad you had a pleasant stay overall at a great value. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve.Sincerely,Hotel Managemen... read more

Anonymous's profile image
Anonymous 
a year ago

While i understand people stay at these types of hotels long term, our hotel room waa clearly lived in for a while and was dirty. The fridge had a ice cream wrapper in the freezer, there were also pieces of onion skin on top of the refrigerator. Also, our room smelled heavily of cigarettes, and you can tell they tried to air out the room before our arrival as our window was cracked open. We had a queen sized bed and it was such a noisy bed. Everytime you rolled over in bed it made so much noise it would wake up my partner. T... read more

Business response:

Dear Guest, Thank you for evaluating your stay. Please accept our apologies for not exceeding your expectations. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and thank you for bringing this to our attention. On a more positive note, we are glad you enjoyed other aspects of your stay, most notably our staff. Thank you for staying with... read more

Alma's profile image
a year ago

Staff was very kind and professional, the room was a bit dirty but great in size and amenities 

Business response:

Dear Alma, Thank you for sharing all aspects of your stay with us. We appreciate knowing how much you liked our staff, but we want to apologize for the housekeeping issues you had in your room. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management 

RAPHAEL's profile image
RAPHAEL 
a year ago
Vincent's profile image
Vincent 
a year ago
Edi's profile image
a year ago

If you’re a smoker and love smelling like an ash tray this place is for you. The bathroom sink, pillow, walls, etc reeks of cigarettes. Not the cleanest. Several fruit flies in the room. They call you at 10:40am to ask why you haven’t checked out. Very unsafe. Man with a mask followed us inside the hotel. Thankfully a guest was in the lobby and left. I wouldn’t book here again. 

Business response:

Dear Edi, Thank you for sharing your experience. We are sorry to hear that your experience with us was not up to your expectations. We take cleanliness seriously and will work to ensure that our rooms meet the highest standards of hygiene. We are also sorry to hear about the man with a mask incident. We have strict protocols in place to ensure the safety of our guests and staff, and we will investigate this matter with our team so it does not happen in the future. We genuinely hope this unfortunate situation will not prevent... read more

Ramin's profile image
a year ago
GEMMA E's profile image
GEMMA E 
a year ago

Disappointed stay the Hotel needs to be renovated, the elevator was dirty, the hallway was dark, and our room stunk. We sanitized the countertop, chair, phone, doorknob, and TV remote just to make the room smells good. bedsheet was not clean. The kitchen is old and has no utensils. And the Breakfast was so cheap and so basic. however, i should give credit to the front desk, they are all nice. 

Business response:

Dear GEMMA, Thank you for choosing us. We are sorry for not meeting your expectations. We have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Also, we informed our front desk about your disappointment in your room and the breakfast choices not meeting your expectations. Your remarks are shared with our concerned... read more

Arnoldo's profile image
Arnoldo 
a year ago

Frequently asked questions about Extended Stay America - Los Angeles - Glendale

How is Extended Stay America - Los Angeles - Glendale rated?

Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,398 reviews. 

When is Extended Stay America - Los Angeles - Glendale open?

Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.