This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it is a really nice hotel in a quiet area not many tv ch to choose from
Business response:
Our thanks for reviewing your stay at Extended Stay America - Los Angeles - Glendale. We are so pleased to read you had an enjoyable experience and that our facilities and service were to your satisfaction. We appreciate your feedback. Please come and see us the next time you are in the area. Sincerely, General Manager
Please provide at least one trash bin in each room Overall, just ok. Location is great. First time in a hotel without a trash bin inside the room or bathroom.
Business response:
Thank you for staying with us. We are pleased you had an overall nice visit and loved our location. However, we are sorry for the inconvenience caused while you were here. Your feedback is important to us as it will help us to improve our service and facilities going forward. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
It's ok Nothing to blow you away but ok place to stay. Check in was a pain. I did everything through Expedia and seems like I had to do it all again when I got there which sucks when your tired and just want to sleep
Business response:
Thank you for choosing our hotel for your visit. We are pleased you had an overall pleasant experience. Having said that, we are sorry for the inconvenience you encountered at the time of check-in. We hope you will give us the opportunity to impress you on your future visit. Sincerely, General Manager
TO CLEAN OR NOT TO CLEAN Upon entering the room I discovered that the sheets were dirty, stained with mascara and laides foundation. I am aware that they usually have guests longer than 1 night and those guests usually only get one day maid service. So I really don't think my room was cleaned prior to my arrival and I'm curious if it was cleaned after I left.
Business response:
Thank you very much for your feedback. We are pleased you had an overall nice stay. However, I apologize for not living up to our commitment to clean, fresh rooms during your stay. I have shared your concerns with my housekeeping department to make sure all procedures are being followed so this does not happen again. I hope you will give us another chance the next time your travels bring you this way. Sincerely, General Manager
Business response:
Thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Los Angeles – Glendale. Sincerely, General Manager
Business response:
Mena, thank you for choosing Extended Stay America - Los Angeles - Glendale for your stay. It is always great to see that we exceeded all the expectations of yours. We look forward to welcoming you back the next time you are in the city. Sincerely, General Manager
Good place to stay Nice place to stay after long hours of LA fun. Rooms however could be more quieter.. The windows couldn't shield the Traffic noise.
Business response:
Vivek, thank for being our guest at Extended Stay America - Los Angeles - Glendale. We are glad your overall stay was pleasant, but we are sorry for the noise issues you experienced from the street. I have shared your comments with my management, and we are in the process of finding solutions to eliminate this issue. Your feedback is appreciated, and we hope you will consider a return visit. Sincerely, General Manager
The hotel was clean but didn't expect the kitchen to be out dated
Business response:
Monica, thank you for staying with us. I am glad to know that you liked our clean property. We appreciate your observation about the kitchen and will make a note of it while planning future enhancements. We hope to have the opportunity of welcoming you back soon! Sincerely, General Manager
Business response:
25 Thank you for your stay with us, and we appreciate you taking the time to share your rating. We apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,398 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.