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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the five-star review of your stay at the Extended Stay America. We are delighted we met your expectations and look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
At Least the AC Worked! I've never been in such a stripped down room. There weren't even plastic drinking cups. No coffee maker, no note pad or pen, nothing to drink from, no ice maker on the property. I understand having to request cooking utensils or dishware, but it's really annoying to have nothing in the room. I was there due to an emergency situation and would not stay at this chain, again, if this is typical.
Business response:
Thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provided kitchenware and other in-room amenities. All these items are available at front desk. If we did not communicat... read more
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Practical and comfortable hotel The location is very near stores, malls & restaurants. The area is not traffic heavy, so easy to go around. Free breakfast is simple. Room is very spacious. I'm surprised we have a full kitchen with full size ref, microwave, cooktop and oven. They encourage cooking. Room has basic amenities, but does not have hair conditioner and full size mirror. They don't change sheets and towels everyday, but its ok for me. I just stayed for 2 nights. I support water conservation.But everything else about ... read more
Business response:
Thank you for selecting Extended Stay America. It’s a pleasure knowing you loved our location which made your stay enjoyable and your room along with the kitchenette. Please note, toiletries can be exchanged at the front desk and are complimentary. We hope you will visit again the next time you are in the area. Sincerely, General Manager
Nice place to stay We had a good experience I would stay again
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at our hotel. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, General Manager
Room not clean enough Overall we had an okay stay. It was close to Universal Studios and pet friendly thats why we decided to book a room here. Except the room we stayed at was not clean. Dusty side tables and there was a condom wrapper found on the floor by the bed.
Business response:
Marisol, thank you for taking the time to post your review. We are happy to know you were pleased with our location and pet-friendly feature. However, we are sorry for the cleanliness issues you faced and have shared your concerns with our Housekeeping team in an effort to improve our service further. We hope to have another chance so we can make your next trip pleasant in every respect. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Coffee ran out all mornings and most of the breakfast was out the second (and therefore the third) days. Otherwise, fine.
Business response:
Victoria, thank you for being our guest at Extended Stay America - Los Angeles - Glendale. Although you had an overall pleasant stay, we are sorry for the issues you experienced with our breakfast facility and regret the inconvenience it caused. I will be sure to share your concerns with the entire team to ensure it doesn’t happen again. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Kristine, thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Los Angeles - Glendale will be your first choice every time you visit this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,414 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.