Extended Stay America - Los Angeles - LAX Airport - El Segundo

Business response:

Deborah, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked our well-kept property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for taking time to share your positive experiences with future travelers - your recommendation means a lot to us. We look forward to welcoming you back so... read more

Business response:

David, thank you for staying with us and sharing your experience. Please accept our apology for the air conditioner not working properly and for the inconvenience this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely, Hotel Management