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Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient Long Beach location, good parking. The “breakfast included” was a pot of coffee and a box of granola bars. There were packets of instant oatmeal but no hot water—all in the lobby with no place to sit. No grab bars in the “handicapped accessible” bathroom—I didn’t feel safe taking a shower. The bed was comfortable enough and there’s a kitchenette. If I wasn’t handicapped, I might stay here again.
Business response:
Dear Mike, thank you for being our guest and reviewing our hotel. Ensuring a seamless, fulfilling experience for each guest is essential to us; therefore, we are disappointed about any difficulties you encountered with your guest room. Our accessible rooms are designed based on ADA requirements. We appreciate you bringing these concerns to our attention as we continually seek to improve. It is gratifying to learn about what we are getting right and where we can bolster our efforts. Thank you for your valuable feedback and fo... read more
😕 Had 2 roaches in room
Finley at the front desk is the BEST! She was so helpful.
Business response:
Dear Emily, Thank you for being our guest. We are glad to hear that you enjoyed your stay at our property. We appreciate your compliment for our associate Finley. She will be happy to know her efforts helped make your visit comfortable. We hope you will consider Extended Stray America your choice whenever your travels bring you to this city.Sincerely,Hotel Management
Staff not very friendly
Business response:
Dear Saidaakai, thank you for your feedback and for being our guest. We truly regret not meeting your expectations as we strive to provide wonderful hospitality to all our guests. Your feedback is important to us, and we will use it to improve our services. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely,Hotel Management
It was okay enough to stay for one night. The place was a little worn down.
Business response:
Dear Giovanni, our team's goal is to ensure each guest is treated with exceptional service and that our accommodations are clean and comfortable. We thank you for letting us know how you feel about our property, which helps us plan for the future. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Business trip The people at the front desk were very help and nice. quick check in. Room was big and clean.
Excellent Customer Service The room was very clean but I wish the bed was in a king size, and it was a very firm mattress, without a flat sheet. The front desk associates were very friendly and check in was easy and welcoming. Excellent Customer Service
Business response:
Dear Crystal, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We have shared your feedback regarding the mattress with a concerned team member. We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,474 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.