Extended Stay America - Los Angeles - Monrovia

Business response:

Jacqueline, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you liked our spotless accommodations. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We regret the maintenance issues you had in your initial room, but we are glad we were able to move you to another room upon request. We appreciate you recognizing the efforts of our staff, and your compliments will surely be shared with our team. We value your business and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Sam, thank you for the generous review of Extended Stay America. We are happy to know our hotel met your expectations and that our well-equipped kitchenette added to the convenience of your stay. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Justin, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dora, thank you for choosing Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our well-kept property. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Monica, we are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Steven, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for your feedback regarding your recent stay. We are sorry that our associates impacted your experience in a negative way. Our goal is total guest satisfaction, so we are taking steps to make sure that we consistently meet that goal. We hope that you will give us another chance and visit our hotel again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management