This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient
Room is very clean.
Business response:
Dear Cookie, Thank you for selecting Extended Stay America. Our highest priority is ensuring you have an exceptional stay, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Not for families with little kids The rooms on the non smoking section smell like weed. The appliances were old. The bathrooms specially the shower are needed to be deep clean. Dog poop everywhere on the green areas and outside. Not ideal to stay with family or little kids.
Business response:
Dear Patricia, Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. Your feedback is shared with the concerned team to review and improve. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management
We were greeted by very friendly staff. That is the best things about this location. The facility was clean albeit old and not kept up. The booking lists that a breakfast is included. This is not true. It includes coffee and a muffin (which was stale). That was one of the reasons that I chose this location.
Business response:
Dear Paulette, Thank you for taking time out of your day to post a review. Although we were thrilled to read that you loved your overall stay, we are sorry for your disappointment regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thank you again for your feedback; it was a pleasure hosting your visit.Sincerely,Hotel Management
Front desk clerk Luciano was GREAT so helpful and personable as were all staff I encountered. Room was clean but did have a bit of a smell —couldn’t reallly determine what it was. Lots of towels provided.
Hotel is a relatively ok choice for a lower priced hotel. Does the job. In a nice neighborhood
Business response:
Dear kenneth, thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,236 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.