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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff are responsive and helpful. I've had to extend my stay twice and it has been easy.
Business response:
Dear Fawn, thank you for being our guest and for your excellent feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate your noticing their efforts. We hope you will visit again the next time you are in the city. Sincerely, Hotel Management
Easy Check in and room was great. Would definitely stay there again. The girl that checked me in was nice and helpful.
Good
Business response:
Dear Pablo, we are glad you had a good stay with us at our Extended Stay America. Your review was a pleasure to read, and we will surely share your compliments with our entire team. We hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
We stayed 4 days, but no any house keeping at all. Breakfast nothing except coffee and bagged oat. When we checked in around 8pm, we had to wait around 30 mins because no staff at reception at all.
Business response:
Dear Yuanyuan, thanks for being our guest and posting your feedback. We certainly apologize your experience was not to our hotel's high standards. Our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a nominal fee. Also, we are sorry that our grab-n- go offerings were not to your liking; we will share your comments with our Brand Leaders to assist them when determining new breakfast offeri... read more
Room was fine but 24 hour desk basically unavailable after 8:30 PM as they are performing other duties on the property. Kitchenette in each room is great but no coffee machine no pots and pans, no ice machine on the property. Your supplied with two ice cube trays for making your own ice. Overall, problems were minor and I would stay here again.
Business response:
Les, thank you for choosing Extended Stay America and taking the time to post your review. We are happy you were pleased with most aspects of your stay. However, we regret not meeting your expectations and appreciate you letting us know the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. It is always a joy to hear our guests are excited about returning; we are looking forward to it. Sincerely, Hotel Management
Very good
Business response:
Vanessa, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,236 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.