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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed was uncomfortable. Pillows not comfortable
Business response:
Stuart, thank you for being our guest. We apologize for the issues you faced with the comfort of your bedding. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you also for your feedback, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
I could have chosen better I got the room with king bed and pull out. The pull out shouldn’t have even had a mattress because it feels just like sleeping on springs. Literally. Our stove was covered in cold old grease, that was pretty gross. The room is very tiny and tight. I was hoping for much more space to move around. The outdoors area was good. Plenty of food in walking distance and not shady at all. No scary homeless looking people. The most disappointing thing was the “grab and go breakfast” this is NOT “breakfast”! D... read more
Business response:
Thank you for your review. Although you liked our convenient location, we are sorry for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We also apologize our breakfast was not to your liking. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. We regret not meeting some of your expectations and hope to have another chance to redeem ourselves. Sincerely, Hote... read more
Nothing ................. allowed pets. ....... poor breakfast that was included.
Business response:
Thank you for choosing our hotel. We are sorry your stay was not as you expected and regret not meeting you did not like our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,236 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.