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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant stay It was good. Michael at front desk was very pleasant. He greeted us everytime. Good service!
Business response:
Janise, thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for appreciating Michael. He is a true asset to our team, and we will be sure to share your compliments. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
For TV service is poor dirty and sticky surface There was carpet in the Room I hate carpets because they full of germs and bacteria that.... I don't know why but housekeepers don't clean surface, I buy Clorox wipe and wipe down the side table by the bed the table and chairs they were dirty and sticky the tv Service is horrible you have about 3 good station to watch HBO TNT HALLMARK & USA the kitchen area is very dirty the refrigerator have mildew and mold
Business response:
Thank you for staying at our hotel. We are sorry for the cleanliness issue you encountered in your room and regret your visit was not as expected. Your feedback has been shared with the housekeeping team to be more attentive in their work so that our future guests do not encounter a similar problem. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
良かったです
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
I could not access the wifi. I called the tech # , since i didn't want to purchase anything, i was disconnected.
Business response:
Thank you for choosing us. We are sorry for the problem you encountered with the internet connectivity in your guest suite. We have followed up with our engineering team to address this issue. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Very nice Very nice extended stay
Business response:
Danielle, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The room was clean and spacious. The tv controller was missing and the tv reception only gave us 3 channels. The maintenance man fixed the tv and gave us a controller. The stove was broken. the maintenance man, Louise, fixed it. So it took us a while before we had privacy and a working kitchen.
Business response:
Thank you for staying with us at Extended Stay America. Although you had some maintenance issues in your room, we are happy our associate Louis was able to resolve them to your satisfaction. We are also glad you loved our spacious accommodations and had a great stay. Thank you again, and we hope to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,371 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.