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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed was hard. There was a spider on the ceiling and ants in the bathroom.
Business response:
Thank you for reviewing your stay. We are sorry for the discomfort you had with the mattress and regret the cleanliness issue you encountered. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Extended Stay may be your choice....pets Overall really cant complain. I was there for 3 weeks not knowing when my house would be ready. The friendly staff always said hello and the room(deluxe king) and bed were perfect. The way the structure and walls and elevators(dirty) are kept up dont have the same standards as an Embassy suites or something similar. Pets are accepted and that was key. 25 a night and they wont charge you more than 150 for your pet to stay.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you liked our associates and enjoyed our accommodations. We are also happy to read you were impressed with our pet-friendly feature and had a nice time here. However, we are sorry for the cleanliness issue you encountered. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
I really enjoyed the full kitchen, couch, tv swivel stand, and the cleanliness.
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved your well-equipped room and that you loved our well-kept property. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
位置不錯，有一些商店。早餐只有咖啡和能量棒之類的，如果要外出購買麥當勞或星巴克則需要步行一段時間。總體是適合自駕人士的。 房間乾淨、整潔，不過設施不足，有煮食爐但沒有爐具。 夜晚較安靜，環境很不錯。
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you were impressed with your room and that our great location close to shops and area restaurants were perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Lower cost hotel. Average hotel for the money.
Business response:
Robert, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Pleasant stay It was good. Michael at front desk was very pleasant. He greeted us everytime. Good service!
Business response:
Janise, thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for appreciating Michael. He is a true asset to our team, and we will be sure to share your compliments. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
For TV service is poor dirty and sticky surface There was carpet in the Room I hate carpets because they full of germs and bacteria that.... I don't know why but housekeepers don't clean surface, I buy Clorox wipe and wipe down the side table by the bed the table and chairs they were dirty and sticky the tv Service is horrible you have about 3 good station to watch HBO TNT HALLMARK & USA the kitchen area is very dirty the refrigerator have mildew and mold
Business response:
Thank you for staying at our hotel. We are sorry for the cleanliness issue you encountered in your room and regret your visit was not as expected. Your feedback has been shared with the housekeeping team to be more attentive in their work so that our future guests do not encounter a similar problem. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,395 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.