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Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room has mini kitchen and fridge,stove and microwave!
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and loved your fully-equipped suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Delayed checkin experience due to miscommunication between Expedia and hotel
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay with us. However, we regret the inconvenience you had at the time of check-in. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
The room was not as ecpected to be.had no dishes or cooking utensils no silverwear.no ice machine.and no coffee pot as avertised on the website.and hVing to pay extra for a 10 pound dog they said pet freindly.not happy.
Business response:
Thank you for being our guest. We are sorry you were not aware of our kitchenware policy. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We also apologize you were not happy with our pet charges. We hope you will give us an opportunity to restore y... read more
Rooms were small queen size bed look like a full
Business response:
Thank you for being our guest. We are sorry you were not happy with the size of your room and that you were not happy with the comfort of your bed. We wish we had the oppotunity to address this issue while you were here as our front office team would have done their best to make your trip a better one. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,280 reviews.
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.