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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The tv didn't have a showtime station in which it stated on the tv and had a showtime booklet guide in the room or other cable stations since they got a new tv provider i was told when i called the front desk about it. Also, the channels were not clear, some were fuzzy. It was disappointing cause that's all we wanted to do is relax and watch some movies.
Business response:
Thank you for reviewing your stay. We certainly apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not having your favorite channels for you to access. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Close one It was a last minute booking for me, 10pm. When I arrived the night manager Nicki said saw that I a RSVP but there were no rooms ready. She herself went and prepared a room for me. She was very kind and helpful.
Business response:
Jesus, thank you for the 10-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Bathroom Could be updated but loved the stay n that i could cook
Business response:
Thank you for choosing Extended Stay America. It is good to know you had a great time with us and that you enjoyed our well-equipped kitchen. We value your feedback and hope you will be back to see us again soon. Sincerely, Hotel Management
It was ok Best price for a local hotel of same category, but pool was cold, small, and not very private.
Business response:
Martha, thank you for being our guest at Extended Stay America. We're glad to know you found us to be at a fair price and that overall you had a pleasant time with us. However, we regret not meeting your expectations with our pool. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Good location . Room was not as clean as I expected to be.
Business response:
Thank you for reviewing your stay. We are pleased to know you liked our location, but we are sorry for the cleanliness issue you encountered. We have shared your concern with the housekeeping team to be more diligent with their efforts. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,206 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.