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Extended Stay America - Los Angeles - Ontario Airport

3.1
  • Hotels
  • Ontario, CA

About this business

HospitalityHotels

Location details

3990 Inland Empire Blvd., Ontario, CA, 91764, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,424 reviews
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Anonymous's profile image
Anonymous 
5 years ago

The room has that old smell in them. But its okay. You'll get use to it after awhile. 

Business response:

Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your overall time with us was comfortable. However, we are sorry for the odor you experienced in your room and regret the inconvenience caused. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Michael's profile image
Michael 
5 years ago

Business response:

Michael, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

We are glad you enjoyed your time at Extended Stay America. Thank you for your kind rating, and we look forward to your next visit. Sincerely, Hotel Management 

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Carlos 
5 years ago

Business response:

Carlos, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Great room, fridge and kitchenette! Staff is excellent and helpful. Decent parking situation. Location is close to everything you need in the area i.e. mall, airport, speedway race track. 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved our courteous associates and your comfortable room, along with the fully equipped kitchenette. It is also great to read you liked our convenient location close to the airport, mall, and race track. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

The property was well taken care of. The room was clean and very spacious. Staff was very courteous. 

Business response:

Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our accommodations as well as our courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

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Rebecca 
5 years ago

Business response:

Rebecca, we are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

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Johnny 
5 years ago

We feel so welcome when we enter the front desk. The staff make me want to come every weekend. Thank you guy's for warm welcome. 

Business response:

Johnny, we are delighted you chose Extended Stay America for your visit, and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town. Sincerely, Hotel Management 

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Richard 
5 years ago

Could do better in the shower area... Bathroom had some visible mold along bottom. No shower gel and had to ask for toothbrush and paste. All in all good area and slept ok. 

Business response:

Richard, thank you for being our guest at Extended Stay America. We are glad to read you had a comfortable stay. However, we are sorry that you had some housekeeping service issues in your suite. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport

How is Extended Stay America - Los Angeles - Ontario Airport rated?

Extended Stay America - Los Angeles - Ontario Airport has a 3.1 star rating with 2,424 reviews. 

When is Extended Stay America - Los Angeles - Ontario Airport open?

Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.