This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hangers in our room. All kitchen supplies at front desk (for sanitary reasons). Room was comfortable otherwise.
Business response:
Thank you for being our guest. We are glad you were overall pleased with your room. However, we are sorry to learn that we failed to meet some of your expectations. Your constructive feedback will help us better understand what our guests are looking for. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Thanksgiving Good
Business response:
Thomas, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful feedback, and we look forward to your next visit to our area. Sincerely, Hotel Management
Staff was very friendly and accommodating. I would stay again.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you had a nice time with us and that you were impressed with the great service delivered by our courteous associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Very nice and not pricey. Good service. Could’ve been a little more cleaner in the hallways and elevators
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad to know you enjoyed our service and found us to be reasonably priced. We have also shared your comment with our housekeeping team to ensure we are more diligent in maintaining the cleanliness of our hallways and elevators. We appreciate your business and hope to see you again on your next visit to our area. Sincerely, Hotel Management
The front desk staff was very helpful and patient. I have to swim everyday for medical reasons. I had to make other arrangements because your pool was not heated. I think you should state that on your website. It is obviously an older property that needs a lot of TLC.
Business response:
Thank you for staying at our hotel. We are sorry for not meeting your expectations with regard to the pool and regret this was an inconvenience for you. We value your feedback and will share it with the appropriate team so that we can improve our future guests experience. On a positive note, we are pleased you liked our associates. We hope you will give us another chance to provide you a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,280 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.