This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s alright .........,...........................
Business response:
Thank you for reviewing your stay at Extended Stay America. Your satisfaction is very important to us as we constantly strive to make your experience a great one, and we are glad to know you had a pleasant time with us. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Overall, great stay! The only thing is that I wish the kitchen came equipped already with utensils, pots and pans instead of having to ask front desk for them. Also blow dryer.
Business response:
Ambar, thank you for the fantastic rating of Extended Stay America. We are glad you had a nice time with us, but we regret the inconvenience caused due to our kitchenware policy. Thank you again for being our guest. We look forward to your next visit! Sincerely, Hotel Management
The bathroom was not clean. Makes me wonder if the sheets on bed were changed.
Business response:
Thank you for evaluating your stay. We're sorry for the cleanliness issue you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Very dirty. The building needs major renovation. The staff was amazing and should work somewhere with a lot more quality.
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Also, we will share your comment with the people in our organization who are responsible for formulating plans for future renovations. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 3.1 star rating with 2,479 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.