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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk people are always helpful. If you have any problems they are quick to get it fixed. All the staff are very friendly.
Business response:
Monica, thank you for choosing Extended Stay America for your stay. We are glad to know you were impressed with the excellent service delivered by our associates and that had a nice time with us. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
Hotel Close to Citizens Bank Arena Stayed at this hotel, attended a concert. Room was excellent, had a small kitchen with... Microwave, full size refrigerator and a nice size kitchen sink.
Business response:
Thanks for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you had a great stay with us. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Happy traveller They are amazing. The staff is super friendly. Best customer service
Business response:
Carmen, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management
When I walked into my room it smelled like wet towels. At check out Rigo was extremely nice will go back just because of him.
Business response:
Angela, thanks for the 4-star review. We are delighted you had a great stay and liked the courteous service provided by our team. Your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Minimalist Property is a bit worn around the edges and minimalist. The location is good. The kitchens have nothing, not even a cup for water or coffee. You can ask at the front desk, but they have little stock (they had 1 tumbler when I asked, total). The staff is friendly, but they don't have much to work with. Several groups hanging out in the parking lot smoking, pool looked dirty with cloudy water all week, not appealing even at 100F.
Business response:
We sincerely apologize that our facility fell short of your standards. Your feedback regarding the cleanliness issue is shared with the concerned team to review and action. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Two thumbs up!👍👍 This was our second stay at this particular Extended Stay hotel and had a positive experience both times. The room was nice and clean, very comfortable King size bed. Service was neither bad nor good as we didnt need for much other than check-in. I like that the room has a small kitchen area although we haven't taken advantage of it as of yet. There's restaurants, gas stations, shopping all near by.
Business response:
Thanks for returning back and being our guest. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you liked our convenient location as it was perfect for your needs. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Always a favorite .. I keep coming back .. The service is excellent .. The rooms are always spotless ..
Business response:
Thanks for being a loyal guest of our hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your stay with us. It was so good to have you at Extended Stay America, and we look forward to many more visits from you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,282 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.