This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ausreichend eingerichtetes Hotel ausreichend eingerichtetes Hotel mit guter Anbindung an den Freeway. Einzig negatives: Frühstück beschränkt sich auf Kaffee und Müsliriegel. Allerdings ist man das ja in den USA gewohnt. Ansonsten aber gerne jederzeit wieder.
Business response:
Sven, thank you for choosing Extended Stay America for your stay. We are glad to read that you liked our property and convenient location. However, we are sorry that you were unhappy with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
Elisa, thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel management
Nothing fancy Try for top floor because floors squeak and extended guests seem to be construction workers with lead feet. No items in kitchenette but front desk will provide. Beds were comfortable. Breakfast is not continental but pre-packaged grab-n-go; plenty of restaurants in area for food. Hotel is old and doesn't seem to have been updated or kept current.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Not what I expected The room itself was nice. I did however get a few surprises. It was very noisy. There were kids running up and down the hallway. Apparently families were living there. It is also a huge inconvenience walking around with a Rubbermaid full of dishes. It would be nice if they were available in the room upon check in. I was thinking about using this property to host my family for a family reunion. Unfortunately; I will have to pass.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Close to Citizens Bank Arena I was only here sleeping so for that it was worth it. It is an extended stay but the rooms need updating. Bathroom was a little dirty but the beds seemed clean and were okay to sleep on comfort wise! I would stay here again.
Business response:
Amanda, thank you for staying with us. We are glad our location was convenient for your needs and that you had a nice time with us. Your feedback is valuable as it will help us improve our facilities moving forward. Thanks again for being our guest, and we look forward to serving you much better in the future. Sincerely, Hotel Management
Appliances that work please. Thermastat didn’t work nor change with buttons. Toilet constantly ran water.
Business response:
Thanks for being our guest. Although you liked most of our offerings, we apologize for the maintenance issue you experienced in your room. Your feedback is shared with our engineering team to look into your concerns and do the necessary repairs. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Good but my check in took 3 hours because the room was not ready.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with most aspects of our hotel. However, we are sorry for the issues you had at the time of check-in. We have shared your concern with our Front Desk team to ensure it never happens again. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Overall good. Needs more updating and cleanliness
Business response:
Nanette, thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Staff at front desk was very nice. Good , very nice staff. Can hear cars from the freeway a little loud.
Business response:
Thank you for acknowledging our outstanding service at Extended Stay America. We are committed to providing an excellent stay for every guest, and it is wonderful knowing we met your expectations. We hope to see you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,282 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.