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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sabino, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was a very nice place to stay, Nicole was amazing and very nice. I may come back again if im staying in the area
Business response:
Thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you had an enjoyable stay. Your praises have been shared with the entire team, especially with Nicole for a job well-done. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America. Sincerely, Hotel Management
5.0/10 The kitchen was not cleaned it was sticky but good price.. I mean if you are going to a place around there,the hotel it’s ok.
Business response:
Daniel, thanks for the feedback. We are glad to read you liked the value we offer and that you had an overall nice stay. However, we are sorry for the cleanliness issue you had and regret the inconvenience caused. Your comment has been shared with our Housekeeping staff to ensure this does not occur again. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
Nice hotel by the Ontario Airport The staff really cared and were very friendly and helpful.
Business response:
Irene, thank you for staying at Extended Stay America. We are thrilled to read you loved our courteous service and convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Ausreichend eingerichtetes Hotel ausreichend eingerichtetes Hotel mit guter Anbindung an den Freeway. Einzig negatives: Frühstück beschränkt sich auf Kaffee und Müsliriegel. Allerdings ist man das ja in den USA gewohnt. Ansonsten aber gerne jederzeit wieder.
Business response:
Sven, thank you for choosing Extended Stay America for your stay. We are glad to read that you liked our property and convenient location. However, we are sorry that you were unhappy with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
Elisa, thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel management
Nothing fancy Try for top floor because floors squeak and extended guests seem to be construction workers with lead feet. No items in kitchenette but front desk will provide. Beds were comfortable. Breakfast is not continental but pre-packaged grab-n-go; plenty of restaurants in area for food. Hotel is old and doesn't seem to have been updated or kept current.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Not what I expected The room itself was nice. I did however get a few surprises. It was very noisy. There were kids running up and down the hallway. Apparently families were living there. It is also a huge inconvenience walking around with a Rubbermaid full of dishes. It would be nice if they were available in the room upon check in. I was thinking about using this property to host my family for a family reunion. Unfortunately; I will have to pass.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,206 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.