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Extended Stay America - Los Angeles - Ontario Airport
- Hotels
- Ontario, CA
About this business
Extended Stay America Hotel Los Angeles - Ontario Airport is located at 3990 Inland Empire Blvd, Ontario, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3990 Inland Empire Blvd., Ontario, CA, 91764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice staff, moderately priced decent hotel The staff was friendly and helpful, and there’s every eatery/coffee place nearby. This isn’t a five star hotel. It’s a moderately priced place to stay and no complaints. Only slight negatives—few items were still in kitchen trash, they should replace the front door handle, entering hotel it can seem a bit worn down. But authentic and relaxed (yet efficient) staff outweighs this. People in general area also seemed relaxed and friendly, not what I was expecting near an urban airport.
Business response:
Elise, thank you for staying at Extended Stay America. We are glad you liked our courteous service and affordable rates. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
It was good to get ready in... The air conditioner wasn't very cold and would make the most annoying noise every time it would turn off. There was no hair dryer.
Business response:
Thank you for bringing these issues to our attention. We sincerely apologize for the maintenance issues you experienced during your stay. This is certainly not acceptable and will be working with our concerned department head to see where we fell short and to ensure it does not happen again. We are really sorry for your experience and hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Housekeeping prior to stay a bit poor. A bit run down but cool andcomfortable otherwise. Staff is great and good resturants in walking distance.
Business response:
Thomas, thank you for sharing your feedback. Although you liked our location during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
I love staying here. Staff is very friendly and accommodating. Rooms are comfy and have been recently updated
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Shayna, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Wilhelmina, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Home away from home Always a pleasant stay nothing bad to say. Staff on point safe clean hotel to stay, especially if you have kids or pets
Business response:
Wilhelmina, thank you for the being loyal to Extended Stay America. We are glad to know you were impressed by our courageous staff and that you had a nice stay with us. Thanks again for recommending us, and we look forward to your next visit. Sincerely, Hotel Management
Look no further This extended stay is always safe and I’ve never had any problems. The staff is always there if you need anything and they go out their way to make sure your stay is comfortable.
Business response:
Wilhelmina, thank you for returning to Extended Stay America. We are glad to know you had a great stay here and that our staff made your visit an unforgettable one. It was a pleasure hosting you, and we look forward to seeing you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Ontario Airport
How is Extended Stay America - Los Angeles - Ontario Airport rated?
Extended Stay America - Los Angeles - Ontario Airport has a 4.3 star rating with 1,302 reviews.
When is Extended Stay America - Los Angeles - Ontario Airport open?
Extended Stay America - Los Angeles - Ontario Airport is open now. It will close tomorrow at 12:00 a.m.