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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the rooms are clean, there is a kitchen, but there are no utensils (you need to get them at reception) soap and shampoo (you need to get them at reception) and the breakfast is horrible. the other things were ok.
Business response:
Dear Sheilla, Thank you for your feedback. We apologize for the inconvenience regarding the kitchen utensils, soap, shampoo, and breakfast quality during your stay. Your comments are important to us, and we are addressing these issues with our team to ensure a more comfortable and enjoyable experience for all guests. We appreciate your understanding and hope to have the opportunity to better serve you in the future. Sincerely,Hotel Management
A nice and convenient property that I have been staying for a few years in a row during summer.
Nice clean hotel, friendly staff
Business response:
Dear Kenneth, Thank you for staying with Extended Stay America and posting your delightful comments. We are glad you had a fantastic time with us, and we appreciate you highlighting the cleanliness of our property and accommodating staff. It will be a great pleasure to share your compliments with our team. Thanks again for being our guest; we hope to have you back soon.Sincerely, Hotel Management
Easy access (walkable) to shopping malls
The water pressure in the shower was very weak and the water temperature was barely warm.
Business response:
Dear RICHARD, Thank you for your feedback. We're sorry to hear about the water pressure and temperature issues you experienced. Your comments are important to us, and we'll look into this matter to ensure a more comfortable stay for our guests. We appreciate your understanding and hope to welcome you back in the future.Sincerely,Hotel Management
Holiday Getaway I stayed for the 4th of July to be near the beach area…Great hotel choice..
Hotel didn’t want to take my alternative payment so I almost didn’t have a place to stay. Had to plead with her that we travelled over 5 hours to get here. Some parts of the hotel were really worn and rundown, especially the elevator. Lots of people complaining that they had a reservation and it wasn’t showing in system, hotel keys didn’t work and room was dirty. Overall, at least we had a place To stay but not sure I will ever come back here
Business response:
Dear Raquel, Thank you for reviewing our hotel. We're delighted to see your high rating and are also grateful for your detailed comments. We hope you will accept our apologies for the inconvenience you encountered during your visit. Your comments are invaluable to us as we continually strive to enhance our guest experience. We hope to have the pleasure of welcoming you back soon so we can provide you with a flawless stay that meets and exceeds your expectations.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 3.2 star rating with 2,324 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.