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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
love management
Business response:
Dear Michael,Thank you for taking the time to review your stay at Extended Stay America. We're thrilled to know you appreciate the management team. It means a lot to have your support, and we're grateful for your kind words. Our team strives to provide a welcoming and helpful experience, and your feedback reinforces our commitment to excellent service. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management
The breakfast could be way better!!! It’s kinda tricks you in thinking you’re getting a nice breakfast wrong lol…. The gentleman name Marcus gave the best customer service ever I can’t say the same for some of the other staff. Other than that it was good
This hotel was a great fit for our needs. We were really happy, even though the mattresses could’ve been better. Overall, if you’re in a pinch, this is definitely a place to stay. The staff is good and in general, they are cooperative as long as you don’t have a lot of demands.
Business response:
Dear Pratyush,Thank you for taking the time to review your stay at Extended Stay America. We’re delighted to know that our hotel met your needs and that you had a positive experience overall. While we’re glad you found our team helpful, we regret that the mattresses weren’t as comfortable as expected. Guest comfort is important to us, and we appreciate your feedback as we continually look for ways to enhance our accommodations. It’s great to know you are considering staying with us again, and we look forward to your next sta... read more
Had a unique case where my obligations wouldn't allow me to check in within their window of time (3p-12a). I called to ask if they could check me in early, over the phone, or if a family member could check me in and basically got told no and there were no options or exceptions I could be granted. ¯\_(ツ)_/¯ I've stayed here on multiple occasions and this particular room had carpet and it was rather dirty feeling and felt damp in part of the room. Outside of the that, this location is very convenient for eating, shopping, acce... read more
Business response:
Dear Joseph,We’re sorry we couldn’t accommodate an alternative check-in option for you. We understand that flexibility can be important in certain situations. We also regret that the condition of the carpet in your room did not meet expectations, and we will be addressing this with our team. On a positive note, we’re glad the location was convenient for your needs. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel ... read more
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.2 star rating with 1,270 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.