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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, understaffed, but the staff that was there was kind and helpful. Love the area plenty to do. Two minute walk to Organic Thai massage with the best massages in town.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to post a review. We are glad to hear that you found your room clean and that the team on duty was kind and helpful, even during a busy period. We appreciate your note about the area and local attractions, and it’s wonderful to hear you enjoyed the proximity to the Organic Thai massage. Your comments have been shared with our team as encouragement, and we hope your next visit allows you to enjoy both our property and the surrounding area fully. We l... read more
The staff we're very polite.
Business response:
Dear Guest, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management
Very limited ‘everything’ but all at full price. Paid too much for what we got.
Business response:
Dear Guest, Thank you for taking the time to share your review. We sincerely regret that your experience did not meet your expectations and understand your frustration with the value of your stay. Your comments are important to us, as they highlight areas where we can improve and ensure that every guest has a fulfilling experience. We apologize for any disappointment caused and appreciate your observations. Guest satisfaction is a priority, and we are committed to continuous improvement. We hope to welcome you back for a mor... read more
Room was fine staff was freindly
Decent for the cost
Business response:
Dear Guest, Thank you for sharing your feedback and noting that our hotel was decent for the cost. We’re pleased to hear that you found value in your stay, as we work hard to provide clean, comfortable accommodations and helpful service at an affordable rate. Your comments are truly appreciated, and they motivate our team to continue enhancing the guest experience. We’re glad you chose us and hope we met your expectations in every possible way. We look forward to welcoming you back and providing an even better stay on your n... read more
객실청소-14박에한번씩. 사용한수건교체-1층프론드로가져가야함. 엘리베이터없어서짐들고고생함.
Business response:
Dear Guest, Thank you for taking a moment to share your experience with us. We’re sorry for the difficulties you encountered during your stay. While our weekly housekeeping schedule is intended to offer a more residential feel, we understand this may not suit every preference, and additional service is available upon request for a nominal fee. We also regret the inconvenience of exchanging towels at the front desk and the challenge of handling luggage without elevator access. Your observations point to areas where we can bet... read more
Wonderful staff and a very nice quiet room.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to post a review. It’s wonderful to hear that our team made you feel welcome and that you were able to unwind in a quiet, comfortable room during your stay. Providing a restful environment and thoughtful hospitality is precisely what we strive for, and we’ll relay your kind words to the team. Thank you again for your generous comments. We look forward to your next visit! Sincerely, HotelManagement
The location was good and the room was clean. Unfortunately, the amenities weren't available until 3 days later.. Neither were the good views but I asked to be moved and it never happened. There's a lot of nicks in the paint and furniture and that doesn't match the pictures. It got noisy but management shut it down. If not it's located next to the police department.and civic center.
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 3.2 star rating with 2,563 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.