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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is good, everything within walking distance. Customer service cleanliness pricing all great! Any questions concerns was answered and addressed right away.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are delighted you loved our excellent service and found us to be a good value. We also appreciate your kind comments about our convenient location. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
First contack at hotel was not acceptable. Had been driving quite a while and wife needled to use restroom. Was refused access to one.
Business response:
Thank you for posting a review of your experience at our hotel. We apologize for the unusual behavior of our staff. We have noted your comments and are looking into where we went wrong and making changes to our processes to serve our guests better. Thank you again, and we would welcome an opportunity to accommodate you and your wife in the future and earn your highest marks. Sincerely, Hotel Management
except for water main break stay was comfortable
Business response:
Thank you for choosing to stay with us. We're glad to know overall you had a pleasant time with the exception of an isolated issue. We hope you will come again so we can provide you with a perfect experience. Sincerely, Hotel Management
Staff took long to check us in. Smells like cigarette through the vents
Business response:
Thank you for reviewing your visit. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the smoke smell you experienced while you were here. Please know we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Just ok 房間裡有股奇怪的味道，其他都還可以，床好睡，空間大，有一個簡單廚房。（地毯某個角落是濕的...清潔度有待加強） 飯店位置好，離mall很近
Business response:
Thank you for being our guest. We're glad to know you liked your spacious accommodation and that our location was ideal for you. However, we're sorry for the odor you experienced while you were here. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.2 star rating with 1,224 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.