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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a pleasant stay the staff was nice and the rooms were good I just really couldn’t get passed the smell of wet laundry throughout the room im not sure if it was because I was on the first floor and that is where the laundry is Aswell but It was very strong but that would be my only issue everything else was good
Business response:
Monica, thank you for taking the time to share your experience. We are glad to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. However, we regret the inconvenience caused due to the smell coming from the laundry room. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Loved it here! The hotel and room were very clean and quality of service for staff and management were good. Hotel amenities were adequate and location was very convenient. Breakfast consists of coffee, tea and snacks (muffins, oatmeal and granola bars). Parking and WiFi are complimentary. The only thing I would recommend is renovating and/or remodeling as the building and upgrading the appliances are old and outdated. But overall, very satisfied with my stay — clean and no pests! Would stay here again!
Business response:
Tiffany, thank you for sharing your feedback of Extended Stay America. It is a delight knowing how happy you were with the comfort of your room and that courteous associates made your stay a pleasant one. Also, your comment about our convenient location is appreciated, Your constructive feedback is noted, and we hope you will come back to see us soon. Sincerely, Hotel Management
Checked in and was told there were no more keys and had to wait. Also I reserved a king size bed and was told there was none available at check in. Had to downsize and not sure if I got the downsized price.
Business response:
Thank you for posting a review of your stay. We're sorry for the inconvenience you had at the time of check-in and for not being able to accommodate you in the room you booked. Please be assured that we're investigating the issues you described and are taking the appropriate action to prevent it from happening again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Family Fun In Torrance
Business response:
Deboragh, thank you for choosing Extended Stay America while here for family fun. We are glad to know you enjoyed your stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
A must go Hotel! Hotel is nice with a very nice and soft spoken staff and her name is Shantel... Room is nice very spacious with kitchen!
Business response:
Stan, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your well-equipped, spacious suite. We will be sure to share your compliments with Shantel for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.1 star rating with 1,129 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.