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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to the mall Generally average satisfaction. The place smells cigarette
Business response:
Thank you for sharing your candid feedback. Although you were overall satisfied with your stay, we apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean and comfortable environment, and we will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope you will consider giving us another opportunity to restore a favorable impression of our hotel in the future. Sincerely, General Manager
Nice Place To Stay Nice place to stay.and nice area of town. The price was reasonable. The staff were very friendly and the service was very good. The rooms were a little dated, but very clean and the room had plenty of space. I stayed 3 nights and would stay there again and would recommend the hotel to others.
Business response:
Shel, thanks for being our guest Extended Stay America - Los Angeles - Torrance Blvd. We are delighted to read you found us to be a good value and the outstanding service provided by our staff. Thanks for recommending us to future guests. We look forward to hosting you again soon. Sincerely, General Manager
It was a good stay
Business response:
Terry, thank you for staying at Extended Stay America - Los Angeles - Torrance Blvd. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Christine, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Los Angeles - Torrance Blvd. Sincerely, General Manager
Could have less dogs. Could have a cleaner elevator and front area. Could offer a fruit for breakfast as I can't eat wheat and don't drink coffee. Could watch that guests only have 2 dogs as opposed to the baby Pitbull litter that was sneaked in.
Business response:
We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, General Manager
Hotel Review The hotel was average. Bathrooms could use some maintenance and updating along with common areas. The hotel does not have any ice machines anywhere that I could find and only one location for vending machines.
Business response:
Thank you for staying with us. We are glad your overall stay was a pleasant one. We value your observation in regard to updating. We will share your feedback with the appropriate individuals in our organization as we begin formulating plans for future renovations. Please know, as we have fully equipped kitchens with full size refrigerators which includes ice trays for your convenience, so we do not have ice machines on our property. We value your business and hope to see you again. Sincerely, General Manager
Review 1 Perfect
Business response:
Angela, thank you for staying at Extended Stay America - Los Angeles - Torrance Blvd. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Taylor, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.1 star rating with 1,129 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.