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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christine, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Los Angeles - Torrance Blvd. Sincerely, General Manager
Could have less dogs. Could have a cleaner elevator and front area. Could offer a fruit for breakfast as I can't eat wheat and don't drink coffee. Could watch that guests only have 2 dogs as opposed to the baby Pitbull litter that was sneaked in.
Business response:
We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, General Manager
Hotel Review The hotel was average. Bathrooms could use some maintenance and updating along with common areas. The hotel does not have any ice machines anywhere that I could find and only one location for vending machines.
Business response:
Thank you for staying with us. We are glad your overall stay was a pleasant one. We value your observation in regard to updating. We will share your feedback with the appropriate individuals in our organization as we begin formulating plans for future renovations. Please know, as we have fully equipped kitchens with full size refrigerators which includes ice trays for your convenience, so we do not have ice machines on our property. We value your business and hope to see you again. Sincerely, General Manager
Review 1 Perfect
Business response:
Angela, thank you for staying at Extended Stay America - Los Angeles - Torrance Blvd. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Taylor, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - Los Angeles - Torrance Blvd. Sincerely, General Manager
Nice stay Had an excellent stay. Room was very quiet, and very clean. Location was perfect for what we had scheduled for the weekend. The front desk was very nice. My only negative response i would give which was not a big deal to me was checking in. The computers were not working correctly. So checking in took longer then usual. I would stay here again
Business response:
Thank you for being our guest at Extended Stay America - Los Angeles - Torrance Blvd. We are pleased to know you were enjoyed your time with us and that our location worked well for your needs. I have shared your feedback in regard to the check-in with my Front Desk team to ensure it never happens again. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Decent hotel at decent price. Rooms could be more comfortable.
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.2 star rating with 1,270 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.