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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The parking lot area is not well lit, No security to walk in and out seems Fishy.
Business response:
Dear Bernice, Thank you for sharing your concerns with us. We sincerely apologize for the lack of adequate lighting and security in the parking lot area during your stay. Your safety and comfort are paramount to us; we understand how unsettling this experience can be. We will address this issue with our management team to enhance safety measures in the area. Your feedback is invaluable in helping us improve our services and facilities. We appreciate your input and hope to provide a more secure experience during your next vis... read more
The parking is busy because of the restaurant next door and perhaps in the future you can add a pool. Having breakfast at the hotel is nice and having the kitchen as well. Thank you.
They had a kitchen i can use and i like how the shower was convenient for me to use and how clean it was.
Place is rundown a bit. Elevator smells and looks like it needs to be repaired. Room smelled like cigarettes.
Business response:
Dear Daren, Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the condition of the property and the unpleasant odor in your room. This is not the standard we aim to provide, and your feedback will be shared with our team to address these concerns promptly. We appreciate your input and hope to have the opportunity to offer you a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 3.4 star rating with 2,397 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.