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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It wasn't clean in the common areas.
Business response:
Dear Thomas,We regret that the cleanliness of the common areas did not meet your expectations during your stay. A clean and welcoming environment is important to us, and we apologize for the areas that were not up to standard. We will address this with our team to ensure that all areas are consistently maintained. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
Noise level between rooms and floors very bad.
Business response:
Dear Guest, We are glad you stayed with us recently and appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is always available to help with concerns like these, and we are truly sorry we were not aware of the noise problem. We would have been happy to try and resolve the issue or move you to another suite.Thank you again for being our guest. We hope you will return, as we would love to provide you with a better experience an... read more
Dog barking in a room down the hall. Can hear things occuring in rooms close by or next door. Not quiet enough
Aged rooms, hard bed, only coffee, oatmeal and hot chocolate for breakfast. There is a nearby restaurant but didn't visit
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 3.4 star rating with 2,449 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.