This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1 night stay, just ok. Didn't expect much for the price and that's what we got. Not much. Coco's restaurant next door was a selling point. Too bad it has been closed down and abandoned for some time now.
Business response:
Dear Daniel, Thank you for sharing your feedback. We are disappointed that we did not meet your expectations and that we were unable to address the issues you encountered. Your experience does not reflect our usual standards, and we deeply regret your disturbance and problems. We will take the proper action as we are committed to providing guests with a beautiful experience. Please allow us to provide you with the flawless stay you deserve on a future visit.Sincerely, Hotel Management
Good value
Business response:
Dear Lydia, Thank you for choosing Extended Stay America. It is glad to know you had a good stay in a clean, comfortable room at a reasonable price. Please revisit us for another enjoyable experience.Sincerely,Hotel Management
Centrally located. Cleanliness was average
Business response:
Dear Mohammad, Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that our central location was convenient for your needs. However, we regret to learn that the cleanliness standards during your stay were not up to par with our usual standards. Your comments are important to us, and we will address them with our housekeeping team to ensure that we maintain a consistently high level of cleanliness throughout the property. We appreciate your input and hope to welcome you... read more
It’s a no thrills hotel but a great affordable option, clean and was perfect for a work trip.
The Hotel was very clean and the staff were helpful and friendly.
Business response:
Dear Dominique, Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. Your kind words noting your satisfaction with our hospitable service and clean suite are most appreciated. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management
Right off the freeway very convenient and for 3 night stay we have no complaints thank you for your kind staff as well
Room 226 has a faulty refrigerator. If you want to have an hourly reminder that the fridge is working, this is the room for you. It scream like you are at magic mountian. Other than that great service but limitedOther than that great service but limited breakfast options. Also no ice is available on site, jusr have option for ice cube trat .
Business response:
Dear Nicole, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will stay with us again for a much-improved experience the next time your travels Sincerely,Hotel Manag... read more
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,345 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.