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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed was less than quality. We slept on springs.
Business response:
Dear Tom, Thank you for being our guest at our hotel. It is nice to know you had a pleasant time here. However, we are sorry for the disappointment with the comforts of the bed in your room. In response to your review, we will instruct our team to improve our guest experience and fix the faulty areas. Our front desk team works to help you all the time. Please return on your next visit so we can provide another memorable stay.Sincerely,Hotel Management
Everything was great except for one of the day employees. It looked like he had all his friends hanging out there with him and not very polite.
It was right off the highway Easy to find.
Business response:
Dear Sheila, Thank you for your wonderful review of Extended Stay America! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to our beautiful city.Sincerely,Hotel Management
The pillows are old.
Business response:
Dear Reyna, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concern seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
Great space excellent price
Basic Not bad place. Basic….. air conditioner did not work and no shampoo. Probably try something else next time
Business response:
Dear Richard, Thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay with us overall. However, we would like to sincerely apologize for any inconvenience caused by the air conditioning unit in your room. We appreciate you bringing this issue to our attention, and we assure you that we will take the necessary steps to address it promptly. Your patience and understanding during this time is greatly appreciated. We value your feedback and hope to have the pleasure of welcoming you back for f... read more
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,345 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.