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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the money We were house hunting and it worked fine.
Very satisfied. Location is excellent. Lots of dining choices around the hotel area. Large fridge, nice clean bathroom. The overall room was clean and it also smelled clean. The bed was very comfortable. I would recommend this to the average traveller that has a medium budget.
MOST ENJOYABLE EXPERIENCE!!! My stay at the Homestead Suites was a very pleasant one. My room was comfortable and service at the hotel was outstanding. I would reccomend Homestead Suites to everyone.
Room
Business response:
Dear Guest, Thank you for taking the time to tell us about your visit. We are sorry that your hotel experience started with a negative note. We always want to exceed the expectations of our guests, so your remarks are shared with the team. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve. Sincerely, Hotel Management
Cobwebs, drawers screwed shut, phone no working, air conditioner kicks in sounds like a 1950 generator.
Business response:
Dear Christine, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay ... read more
I It was horrible. We were kept up all night long complained to the front desk. They still didn’t do anything about it. Dogs barking kids running it was horrible.
Business response:
Dear Shaumbi, Thank you for sharing your feedback. We understand how important a peaceful and comfortable environment is for our guests, and we regret that we fell short during your stay. This experience does not reflect the standard we strive to provide, and we apologize for the inconvenience and discomfort caused. We take noise concerns seriously and will share this with our team to address it appropriately. Your input is appreciated, and we hope to welcome you back to a comfortable environment. Sincerely, Hotel Management
Appeared clean and satisfactory, housekeeping and common areas up to par for an average hotel like this, but there were roaches in the room after dark.
Business response:
Dear Stefanie, Thank you for sharing your experience. We’re glad that you found the hotel clean and the common areas well-maintained. However, we take your concern about pests very seriously, and our pest control provider regularly services our hotel to ensure our environment is pest-free. However, we will address this issue immediately to ensure all rooms meet the highest standards of comfort. We appreciate your feedback and hope to provide an improved stay on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 3.6 star rating with 1,224 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.