This profile has been claimed by the business owner or representative.
Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
During my most recent stay when I went into the stairway it smelled like urine.
Business response:
Dear Guest, We sincerely regret that you encountered this issue during your stay. Maintaining a clean and welcoming environment is a priority, and we appreciate you bringing this to our attention. Our team will address this immediately to ensure our accommodations meet the highest standards. We value your feedback and hope for the opportunity to provide you with a much-improved experience in the future. Sincerely, Hotel Management
This place is great! I plan on staying here at least once a week! The rooms are neat and clean, and the staff here is absolutely wonderful!
The staff is fantastic. The negatives are that cleaning is only once per week or more and that breakfast offers no juices and only has coffee and muffins.
Business response:
Dear Matthew, Thank you for taking the time to post your review. We're thrilled you had a great experience with our team! It will be a pleasure to share your kind words with the team. At Extended Stay America, we continuously strive to improve, and we appreciate your thoughts on housekeeping and breakfast. Your input helps us enhance the guest experience, and we hope to provide an even better stay the next time you visit.Sincerely,Hotel Management
It is a great place to stay. The staff is friendly and kind. The property is clean. The only thing i hated was my last night a fire alarm went off in the middle of the night! It really interrupted a good night sleep and I have a bad heart.
Loved this property good place to stay highly recommended
Business response:
Dear Aaliyah, Thank you for your excellent feedback! We’re delighted you enjoyed your stay at Extended Stay America and genuinely appreciate your recommendation. It’s always our goal to provide a great experience, and we look forward to welcoming you back in the future! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 3.5 star rating with 1,190 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.