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Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ruff Our fridge didn’t work, by the time we figured that out, we lost some food. Had lots of spiders in the bathroom, you try having 8x the eyes watching you shower, I think I’m scarred for life. Pet fee was way steep 50 non refundable dollars? Didn’t realize I had to pay for other owners lack of training, pretty sure my dog has better manners than most people these days, and I (we) should be recognized for it.
Business response:
Shanna, thank you for being our guest. We apologize for the issues you faced with the refrigerator and the insects you encountered in your room. We follow the most rigorous industry standards when it comes to the pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We have also shared your concern with regard to the refrigerator with our maintenance team so that they can fix it immediately. We also regret your disappointment with our pet fee. We are sorry for this ... read more
It was in a nice area close to all kind of modern day amenities. The staff was nice and easy to work with not to mention prompt with services. I will for sure be back to the Dutchmans location!
Business response:
Thank you for your kind words regarding your stay at Extended Stay America. It was a pleasure to read that we exceeded your expectations with our hotel amenities and attentive service by our associates. We strive daily to provide the best service possible for all our guests so we will share with our staff your comments about the wonderful job they did. Thank you again for your feedback, and we look forward to your next stay. Sincerely, Hotel Management
The properties management has really upped their game the rooms was in great condition. Everything about my stay was excellent
Business response:
Thank you for the fantastic feedback of Extended Stay America. It is great to know you enjoyed your time with us and that our hotel met your expectations. We appreciate your kind comments and look forward to your next visit. Sincerely, Hotel Management
Wasn't a bad overall stay. Felt the room should've been a little cleaner on arrival though. Would consider staying again
Business response:
Thank you for choosing to stay at Extended Stay America. It’s a pleasure knowing your visit with us was an enjoyable one. We value your suggestion and look forward to seeing you again whenever your travels bring you this way. Sincerely, Hotel Management
Arrived expecting for the room to be more equipped. the last extender stay i stayed in had dishes, towels, kitchen soap, etc. The bath tub had a constant drip. Area did seem safe at least.
Business response:
Thank you for being loyal to our brand. We are sorry you were not aware of our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We are also sorry for the maintenance issue you had in your room. We have shared your feedback with the appropriate team. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincere... read more
The staff was very nice and accommodating! Keep up the good moral and work!!
Business response:
It is nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 4.3 star rating with 856 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.